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Address the elephant in the room: less about role titles, more about skills-based profiles.
Legal ops helps lawyers absorb change, whether technological, people-related, or in how the work gets done. Job titles tell you very little. The skills tell you almost everything. So the real question isn't "what should a Legal Ops Manager be?, but “what skills make someone valuable, and how do we grow them?"
Address the elephant in the room: less about role titles, more about skills-based profiles.
Legal ops helps lawyers absorb change, whether technological, people-related, or in how the work gets done. Job titles tell you very little. The skills tell you almost everything. So the real question isn't "what should a Legal Ops Manager be?, but “what skills make someone valuable, and how do we grow them?"